Financial advice disclosure—Sharesies New Zealand
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Financial Advice Disclosure

Licencing Information

Name and Registration Number: Sharesies Limited, FSP550746 (Sharesies)

Address: Level 6, 111 Customhouse Quay, Wellington 6011

Email: help@sharesies.co.nz

This disclosure statement was prepared on: Monday 15 March 2021

Sharesies holds a licence issued by the Financial Markets Authority to provide a financial advice service.

What products and services does Sharesies provide?

Sharesies provides advice to our investors about shares, deposits, and managed funds (including switching funds). Sharesies does not charge fees, expenses, or any other amount for any financial advice provided to its investors. There are fees associated with any financial products you may choose to acquire following our advice.

Fees, expenses, or other amounts payable

Sharesies may receive a commission, fee rebate, or other incentives as a result of investors purchasing units in funds listed on the platform and participating in offers distributed by Sharesies. The amount received by Sharesies may be either a fixed monthly fee or a fee proportional to the total amount of money that is invested.

Conflicts of Interest

To manage any conflicts of interest that may present, Sharesies uses the following steps as required:

  • We disclose to investors if we will be receiving fees, in addition to our standard and published fee structure, for a product that we are providing advice on;

  • When distributing an offer, we will not advise on participation in the offer;

  • We have an internal Conflict of Interest policy that we act in accordance with; and

  • We monitor our conflicts of interest through a Conflicts of Interest register, and use this when considering whether to advise on a product.

What should you do if something goes wrong?

If you have a problem or complaint about any part of our investment platform or financial advice services, please let us know at help@sharesies.co.nz. Sharesies has an internal complaints process you can access by emailing the above address. Sharesies will review your concern and will either resolve the matter or provide you with a progress update within 40 business days.

If you are not happy with our resolution, you can refer the matter to the Financial Services Complaints Limited (FSCL). The FSCL provides a free, independent dispute resolution service and the service may help investigate or resolve your complaint. The contact details are:

Address: PO Box 5967, Wellington 6140

Email: complaints@fscl.govt.nz

Telephone: 0800 347 257

Duties information

Sharesies has duties under the Financial Markets Conduct Act 2013 (NZ) relating to how it gives advice. We are required to:

  • (a) give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests;

  • (b) exercise care, diligence, and skill in providing you with advice

  • (c) meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

  • (d) meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

Sharesies Limited (FSP550746) is the Financial Advice Provider.

You can contact us at help@sharesies.co.nz