Contact us

Got a question, suggestion, or piece of feedback? We’d love to hear from you.

Questions, suggestions, and feedback

Before you send us your question, check out our help centre. We might already have answered it!

If you can’t find what you’re looking for, or you’d like to share a suggestion or piece of feedback, flick us an email at help@sharesies.co.nz.

You can also send us a message by logging into Sharesies and selecting the chat bubble in the top-right corner of your Sharesies Portfolio. Easy!

Email or message us anytime—we’ll do our best to get back to you as soon as we can. Our Investor Care team are online:

  • Monday to Friday 7 AM to 7 PM

  • Saturday 7 AM to 3:30 PM

Complaints

If you have a complaint, or a question about our complaints process, let us know at help@sharesies.co.nz.

As a Financial Services Complaints Limited (FSCL) participant, we’ll do our best to resolve your complaint. If we’re unable to, you can refer your complaint to FSCL.

Media enquiries

If you’re a journalist after comment, thought leadership, photography, or just keen to check some facts about Sharesies, email us at media@sharesies.co.nz.

For images of our logo, people, and product, check out our media kits.