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Got a question, suggestion, or piece of feedback? We’d love to hear from you.

Questions, suggestions, and feedback

Before you send us your question, check out our help centre. We might already have answered it!

If you can’t find what you’re looking for, or you’d like to share a suggestion or piece of feedback, flick us an email at

You can also send us a message by logging into Sharesies and selecting the chat bubble in the top-right corner of your Sharesies Portfolio. Easy!

Email or message us anytime—we’ll do our best to get back to you as soon as we can. We’re online Monday to Saturday, 7 AM to 7 PM.


If you have a complaint, or a question about our complaints process, let us know at

As a Financial Services Complaints Limited (FSCL) participant, we’ll do our best to resolve your complaint. If we’re unable to, you can refer your complaint to FSCL.